Get In Touch With Us

Have a question about an order, need sizing advice for your dog or cat, or just want to check on shipping? We’d love to help! At Love Your Paw, we handle all customer inquiries exclusively via email to ensure every request is carefully logged and answered as quickly as possible.

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• Support Email: info@loveyourpaw.com

• Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (WEST / Lisbon Time)

• Response Time: We aim to answer all emails within 24 business hours.

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If you are reaching out about an existing order, please include your Order Number (found in your confirmation email) so our team can immediately check your status! You can also check our FAQ Page for quick answers regarding delivery times and order tracking.